Matt Higginson

Matt is part of McKinsey’s leadership team for Financial Services and Risk Practices and is the partner lead for McKinsey Values in Boston. He leads our work in collections in North America and is a member of the firm’s global operating committee in collections.

Matt’s experience covers financial-service clients in North America, Central America, the Caribbean, Europe, and Asia. He specializes in advising clients on end-to-end collections transformations, retail-banking operations, and strategy and the strategic implications of distributed-ledger technology (DLT), or blockchain.

Select examples of his recent work include transforming the end-to-end collections operations for a large multinational bank, leading to annualized loss reduction in excess of $100 million, and partnering with a European client to plan the strategy and design the build of the world’s first fully regulated digital asset exchange built on DLT.

Prior to joining McKinsey, Matt was the operations lead for a number of forensic science labs in the United Kingdom, following a postdoctoral career teaching, researching, and publishing on climate change, geochemistry, and oceanography.