MGI Research

The power of one: How standout firms grow national productivity

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At a glance

  • When firms become more productive, so do economies. Increasing the value each worker creates also promotes rising wages for workers and profits for firms. These facts are well known to economists. Our other findings are not.
  • A small number of firms contribute the lion’s share of productivity growth. Fewer than 100 productivity “Standouts” account for two-thirds of growth in our sample of 8,300 large firms in Germany, the United Kingdom, and the United States. Many others also play a role: the majority of firms contribute positively.
  • Productivity grows in powerful bursts as firms find new ways to create and scale new value. Think Apple expanding into services, easyJet shaping the discount airline trend, and Zalando pioneering apparel e-commerce. This is not the efficiency transformation nor the gradual diffusion described by conventional wisdom.
  • In the United States, the most productive firms expanded and unproductive firms restructured or exited. This contributed half of US sample productivity growth while sticky underperformers dragged down growth in Germany and the United Kingdom.
  • This fresh view of productivity growth calls for a new playbook. It suggests focus on the power of the few more than the broad swath, on value creation more than efficiency, and on reallocation of resources to leading businesses.

A single, vibrant red butterfly stands out among a multitude of bright blue butterflies.

For more on Standouts and their contribution to productivity growth

The world needs robust productivity growth more than ever to address pressing global issues: inflated balance sheets, financing the transition to net zero, bridging empowerment gaps, and funding a demographic transition with more retirees and fewer workers.1The rise and rise of the global balance sheet: How productively are we using our wealth?,” McKinsey Global Institute, November 2021; “Global balance sheet 2022: Enter volatility,” McKinsey Global Institute, December 2022; and “The future of wealth and growth hangs in the balance,”McKinsey Global Institute, May 2023. For financing for net zero, see “The net-zero transition: What it would cost, what it could bring,” McKinsey Global Institute, January 2022. For empowerment gaps, see “A better life everyone can afford: Lifting a quarter billion people to economic empowerment,” McKinsey Global Institute, May 2024; and “From poverty to empowerment: Raising the bar for sustainable and inclusive growth,” September 2023. For the demographic transition, see “Dependency and depopulation? Confronting the consequences of a new demographic reality,” McKinsey Global Institute, January 2025. And a fundamental unit of productivity growth is firms. If firms do not increase their productivity, economies don’t either.

Firms themselves benefit from productivity growth, or growth in value added per worker. In view of long-term demographic shifts and the tight labor markets of today, labor productivity is a strategic imperative.2Dependency and depopulation? Confronting the consequences of a new demographic reality,” McKinsey Global Institute, January 2025. And productivity growth is the only way for businesses to serve all their stakeholders, delivering rising wages for their workers, increased customer surplus, and profit. Customers and employees are typically the biggest and most immediate beneficiaries of productivity growth. Productivity growth is a win-win for all.

This research finds that a relatively small number of firms making bold strategic moves generated the majority of productivity growth in the period we studied, in powerful bursts rather than in a smooth trickle of gradual change, and through strategic moves, top-line growth, and portfolio shifts more than efficiency gains. This was a more concentrated, dynamic, and sporadic pattern than existing literature tends to highlight, with progress on productivity being defined by a few firms moving a mile rather than many firms moving an inch. Single firms can move the productivity needle for entire economies—the “power of one.”

This latest offering in decades of McKinsey Global Institute (MGI) research on productivity carves out new ground from typical treatments of the topic. Those have focused on broad economic factors, such as labor-market dynamics, technological advances, capital investments, and fiscal and monetary policy, rather than firm-level features. Or they have focused on productivity dispersion and diffusion patterns across millions of often-anonymous firms. This research zooms in on those firms that are most relevant for driving growth and enriches quantitative analysis with sector- and firm-specific case studies in line with MGI’s tradition of analyzing the “micro-to-macro” roots of productivity. In the 1990s, for instance, MGI coined the term “the Walmart effect” to show the disproportionate impact of the US retailer’s growth not only on its own sector but on the entire US economy.3What’s right with the US economy,” McKinsey Quarterly, February 1, 2002. For recent analyses, see the MGI reports “Rekindling US productivity for a new era,” February 2023; “Accelerating Europe: Competitiveness for a new era,” January 2024; “Investing in productivity growth,” March 2024; and “A microscope on small businesses: Spotting opportunities to boost productivity,” May 2024. This work also builds on MGI’s long-standing tradition of understanding how companies and their contributions advance global economic and social progress.4Outperformers: High-growth emerging economies and the companies that propel them,” September 2018; “‘Superstars’: The dynamics of firms, sectors, and cities leading the global economy,” October 2018; “Latin America’s missing middle of midsize firms and middle-class spending power,” May 2019; and “A new look at how corporations impact the economy and households,” May 2021.

We apply the economic definition of labor productivity as real gross value added (GVA) per worker, which is very different from profitability or efficiency and includes the impact of employees moving across firms. Our methodology comes with strengths and weaknesses (see sidebar “A new firm-by-firm lens on productivity growth”). First, we look at 8,300 large firms covering two-thirds of GVA in four sectors—retail, automotive and aerospace, travel and logistics, and computers and electronics—in three countries: Germany, the United Kingdom, and the United States.5 These are not complete samples of each country’s economy and also include multinationals. Second, we look at 2011–19, a period that may miss more recent market trends but that helps us identify productivity patterns that may hold over time. We have, if you like, constructed a “lab economy” for this research in a bid to discern what drives productivity and economic growth. Our findings prove robust under a gamut of tests.

A few firms shape the lion’s share of an economy’s productivity growth

The prevailing view is that productivity growth emerges gradually through the incremental improvements of many firms, trickling down as best practices diffuse from leaders to the rest.6 In our lab economy, a very limited number of firms drove the lion’s share of productivity growth in powerful bursts.

Approaching this topic from a distinct analytical angle led us to develop a specific terminology for certain firms in our sample. To help readers navigate what follows, we begin with a brief overview of these definitions (see sidebar “Glossary of firm descriptions”).

Productivity advances one firm at a time

Fewer than 100 firms in our sample of 8,300—a group that we have dubbed Standouts—accounted for about two-thirds of the positive productivity gains in each of the three country samples we analyzed. Standouts are defined as firms that added at least one basis point to their national sample’s productivity growth.

To give a sense of how important a single firm can be, just another dozen or so of the largest Standouts could have doubled productivity growth in their entire country.

The number of firms that were responsible for the largest drags (negative contributions of at least one basis point) on productivity growth—we call them Stragglers—was even smaller. Only 55 Stragglers accounted for 50 to 65 percent of the firm-level productivity drag in the three country samples (Exhibit 1).

A handful of firms - the Standouts and Stragglers - accounted for two-thirds of our sample's productivity growth and degrowth.

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A series of stacked bar charts displays the contribution of firms to productivity growth in the United States, Germany, and the United Kingdom. The charts show that a small number of firms—the Standouts and Stragglers—accounted for a disproportionate share of productivity growth and degrowth. In the United States, 5 firms (Standouts) accounted for 78 percent of positive growth, while two firms (Stragglers) accounted for 57 percent of negative growth. In Germany, a very small number of Standouts contributed 65 percent of the positive growth and Stragglers contributed 66 percent of the negative growth. Finally, in the United Kingdom, the very few Standouts accounted for 45 percent of positive growth, while Stragglers accounted for 48 percent of negative growth. The exhibit highlights that a small percentage of firms had a significant impact on overall productivity growth. The chart also shows Standouts and Stragglers made a significantly larger contribution to employment than other firms in the sample.

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In the United States, for instance, 44 Standouts—5 percent of sample firms, accounting for 23 percent of employment share—generated 78 percent of positive productivity growth. And 14 Stragglers—2 percent of sample firms, accounting for 10 percent of employment—were responsible for 57 percent of negative growth (Exhibit 2). US Standouts included household names like Apple, Amazon, The Home Depot, and United Airlines.

In the United States, 44 firms (5 percent) accounted for nearly 80 percent of the sample's positive productivity growth.

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A step chart displays the contribution of firms to the US sample’s productivity growth from 2011–19. The chart shows that 44 Standout firms (5 percent of the sample) account for nearly 80 percent of the positive productivity growth, while 507 firms (55 percent) account for the rest of the positive growth. Fourteen Straggler firms accounted for 57 percent of negative growth, with 349 firms contributing the rest. The overall country sample productivity growth was +2.1 percentage points.

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Standouts shape sector dynamics, and vice versa

The same patterns appear when we look at subsectors. The ratio of Standouts (and their contribution) to Stragglers (and their drag) was the clearest factor in driving fast productivity growth. In almost all subsectors experiencing rapid productivity growth (defined as 2 percent per year or more), Standouts drove the bulk of that growth, and there was less drag from Stragglers (Exhibit 3).

High growth

Low growth

Negative growth

Exhibit 3
High-growth sectors have more Standouts making bigger contributions - low-growth ones have more Stragglers dragging harder.

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A table displays subsector productivity growth and contribution by Standouts and Stragglers in the United States, Germany and the United Kingdom. The data shows that a healthy contribution from Standouts and less from Stragglers mattered for subsectors’ productivity growth. The table is shown in three parts. The first one focuses on subsectors with high productivity growth. For example, the US Computers subsector shows 8 percent productivity growth and an 8.1 percentage point contribution from only five Standouts. The table shows the number of firms contributing positively or negatively, as well as the ratio of Standouts to Stragglers for each subsector.

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High-growth sectors have more Standouts making bigger contributions - low-growth ones have more Stragglers dragging harder.

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The second part of the table shows subsectors with low productivity growth. It includes grocers and apparel firms for the three countries, among other subsectors.

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High-growth sectors have more Standouts making bigger contributions - low-growth ones have more Stragglers dragging harder.

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The last part of the table shows subsectors with negative productivity growth, where Stragglers contribution to negative growth outweighs the positive impact of Standouts. Travel in Germany and other transport manufacturing in the United Kingdom have the most negative growth.

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The relationship between Standouts and sector growth is, of course, a symbiotic one. Standouts drive the growth of sectors, but some sectors also have the market dynamics, technology, regulation, and competitive setting that provide fertile ground for Standouts. There were more Standouts in sectors where firms could create new customer value and scale new business models than in sectors that were mostly about efficiency. For instance, the US computer and electronics sector came with many scalers and disruptors. Often when demand is faltering, other sectors are relative deserts, tending to produce more Stragglers or firms that restructure.7

The thousands of firms that are neither Standouts nor Stragglers also matter collectively

About 10 percent of firms accounted for 90 percent of productivity growth in the period studied. Looking at all firms, about 50 percent increased productivity faster than the sector average. Indeed, 20 percent of all firms increased productivity 1.5 times faster than the sector average while also increasing their employment share.

The millions of micro-, small, and medium-size enterprises (MSMEs) outside our sample collectively contributed up to 30 percent of productivity growth in the four sectors in the national statistics.8 Indeed, a handful of them may emerge as the Standouts of tomorrow.9

Standouts are sufficiently large, and make meaningful enough advances in productivity or scale, to shape national growth

Standouts tend to have sufficient size and either rapid productivity gains or sizable increases in employment share from an above-average position, which makes them able to drive economy-wide growth. However, it is notable that, in general, Standouts are neither the most productive firms nor the firms that are growing productivity the fastest.10 In both cases, firms tend to be smaller and more niche and do not contribute an oversize amount to sector-level growth. These firms are also hard to replicate. In retail, for instance, firms with the top productivity levels are online game distribution platforms and distributors of manufacturers’ captive brands.11

Let us now look at the four types of Standouts, which we describe here ranked by size of contribution. Improvers—large firms that mainly contribute by advancing their productivity levels—made the largest contribution to productivity growth. Disruptors, or small firms that grew productivity and share very rapidly, actually made the smallest contribution. Scalers, which were already far above the sector’s average productivity and grew their share of employment, and therefore drove productivity growth mostly via employment reallocation, made the second-largest contribution.12 Restructurers are less productive firms that made a positive contribution by losing market share and employment to more productive firms or exited altogether.

Being large helps, but size alone is not sufficient to be a Standout. Large firms did not make an outsize contribution for their employment share. For example, in the United States, the top 10 percent of firms by size that made positive contributions had 54 percent of the employment share but accounted for only 68 percent of positive productivity growth. Meanwhile, US Standouts had a 23 percent share of employment but accounted for 78 percent of positive growth. In fact, large firms are as likely to be Stragglers as Standouts, which explains this pattern.

Including MSMEs would not have changed the disproportionate impact or identity of Standouts in our sample, partly because each individual MSME is too small. In the national statistics for the sectors in our scope, MSMEs collectively accounted for less than one-third of productivity growth. In short, in our sample, a handful of Standouts out of a million firms would account for more than half of productivity growth. This is a much more extreme concentration than commonly appreciated.

Some Standouts remain Standouts over long periods, but many change over time. With a limited sample, we find that about two-thirds of Standouts in 2011–19 remained Standouts in 2019–23.13 The other one-third fell back, while new firms emerged as Standouts—including former Stragglers turning around.14 So, at any point in time, a few firms disproportionately matter, but these firms evolve. The story of productivity is highly dynamic.

Standouts trigger productivity bursts with top-line growth and business shifts more than efficiency

Standouts share few common characteristics. They come from all sectors and all parts of the productivity curve, have vastly different starting points on common business metrics and past performance, and contribute to productivity growth in different ways. What they have in common is “doing things differently” more than “doing things more efficiently.”15

We conducted detailed case studies of all the Standouts in our sample sectors (retail, automotive and aerospace, travel and logistics, and computers and electronics). What emerges from these case studies is that Standouts used a combination of five types of moves, often in combination. Four of these relate to scaling productive businesses or finding new ways to create value. Only one is primarily about efficiency and cost.16 To help illustrate these strategies and how they are used, we offer the following examples:

  • Scaling more productive business models or technologies. Examples include Apple shaping the mobile internet wave, Amazon shaping e-commerce, Zalando successfully scaling e-commerce in apparel, and easyJet helping to set the low-cost carrier trend.
  • Shifting regional and product portfolios toward the most productive businesses or adjacencies. Examples include doubling down on product lines that have higher customer value relative to the hours needed, such as Nissan expanding electric vehicle (EV) offerings in automotive, and other players doing likewise for SUVs; Apple and Broadcom shifting their product portfolios to higher-margin services; General Motors exiting unprofitable geographies; and Amazon venturing into cloud computing through Amazon Web Services (AWS).
  • Reshaping customer value propositions to grow revenue and value added. This strategy can be effective in both high-end niche segments and mass markets, and it often comes in response to trends or competitive attack. Examples in mass markets include US retailer The Home Depot improving customer experience both in-store, with a wider assortment and denser network, and online, integrating buying online and picking up in-store; and UK supermarket chain Tesco responding to pressure from hard discounters in addition to cost reduction, portfolio adjustments, and price reductions by improving the premium assortment offering and fully leveraging its convenient locations. US airlines including Delta and American Airlines provided distinct value propositions and value-added services to loyalty customers. In niche segments, examples include Nvidia building a winning value proposition for graphics processing units (GPUs) and scaling it up; Zeiss providing cutting-edge tech in extreme ultraviolet (EUV) lithography; and Danaher in high-tech life sciences.
  • Building scale and network effects. Examples of firms offering more for less include Amazon scaling its fulfillment capabilities to make them available to more shoppers and partner retailers; logistics conglomerate Hapag-Lloyd driving growth through acquisitions and geographic expansion; and US airlines improving route networks and aircraft capacity utilization, including through mergers.
  • Transforming operations to raise labor efficiency and reduce external cost at scale. Examples include Tesco’s multibillion-pound cost-reduction program (in addition to competing on price and quality with discounters) and easyJet’s fleet modernization to reduce operating cost (alongside shaping a winning customer value proposition). While this is the lever most commonly associated with productivity growth—at least among businesses—it was very rarely the most important one in our case studies.

These moves often trigger chain reactions that lead to bursts of productivity over specific periods and sectors in a pattern of “action and response” more than through the diffusion of practices. For instance, the entrance of digital players and discounters in the UK retail sector not only directly boosted productivity in that economy but also prompted responses from other firms, one instance being Tesco enhancing its own offering with a stronger online channel and deeper customer relationships through loyalty and personalized offers.

Firms in different parts of the productivity curve made bold strategic moves, which help to explain their movements along that curve. Take the retail sector as an illustration (Exhibit 4). In US retail, firms such as Amazon, Costco, and The Home Depot were Standouts in the productivity frontier. In German retail, Standouts carried out bold strategic moves and transitioned to the frontier. Examples include Zalando, which scaled up its e-commerce business from negative productivity levels and traveled all the way to the frontier, and REWE, which launched and scaled digital offerings even while expanding its brick-and-mortar business. In UK retail, contributions also came from Standouts outside the frontier, one instance being Tesco.

Exhibit 4
US retail was led by a vibrant frontier of e-commerce and traditional retailers.

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A series of three exhibits shows the productivity, measured in real value added per employee, of sample retail firms in the United States, Germany, and the United Kingdom from 2011–19. It also shows employment share of each firm as a percentage of the sample’s total in its country. The first part of the exhibit shows retail firm productivity in the United States, based on a sector sample of about 200 firms. In 2011, the sector’s average productivity per employee was $39,000, and in 2019 it was $44,000. Overall, retail in the United States was led by a vibrant frontier of e-commerce and traditional retailers.

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German retail benefited from a notable increase in productivity levels among traditional grocers and e-commerce leaders.

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The second part of the exhibit part shows retail firm productivity in Germany from 2011–19, based on a sector sample of about 800 firms. In 2011, the sector’s average productivity per employee was €40,000, and in 2019 it was €43,000. Overall, German retail benefited from a notable increase in productivity levels among traditional grocers and e-commerce leaders.

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UK retail experienced traditional grocers and retailers contributing from outside the frontier.

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The third and last part of the exhibit part shows retail firm productivity in the United Kingdom from 2011–19, based on a sector sample of about 1,700 firms. In 2011, the sector’s average productivity per employee was £34,000, and in 2019 it was £32,000. Overall, retail in the United Kingdom experienced traditional grocers and retailers contributing from outside the frontier.

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Leading firms and the dynamic reallocation of employees toward them matter for growth

Beyond the presence of Standouts and absence of Stragglers, the following patterns characterized subsectors and countries that posted rapid productivity growth:

US sample firms led on productivity growth with more Standouts, fewer Stragglers, and more reallocation

US productivity growth from 2011 to 2019 was faster than that of the other countries in our sample at 2.1 percent, compared with 0.2 percent in Germany and close to zero in the United Kingdom. Two patterns help explain this difference, as follows:

  • The US sample had three times more Standouts than Stragglers, while the German and UK samples had almost even numbers. This was largely due to the strong US computer and electronics sector, which accounted for about half the Standouts in the United States and most of the difference in the total number compared with Germany and the United Kingdom. This could reflect the more vibrant US innovation ecosystem—the market is less fragmented, regulation is more innovation- and investment-friendly, and the risk-capital system is well developed. But even beyond this special sector, the same pattern is present.21
  • Firms in the US sample had more reallocation of employees from less productive to more productive firms. Leaders grew faster, and underperforming firms more swiftly restructured or exited. In the United States, Standouts include scalers (firms far above average sector productivity that contribute by gaining employees) and restructurers (firms with below-average sector productivity that contribute by losing employees). In Germany and the United Kingdom, this was not the case. Rather, these countries preserved underperforming firms as Stragglers. Frontier firms scaling and gaining share added 0.6 percentage point to productivity growth in the United States, and unproductive firms exiting contributed an additional 0.5 percentage point. Overall, dynamic reallocation, including reallocation across subsector boundaries, added 0.9 of 2.1 percentage points—slightly less than half—to productivity growth in the US sample.22 In contrast, the contribution of reallocation was negligible in Germany and the United Kingdom (Exhibit 5). This may be explained by the fact that the United States has highly dynamic factor markets, allowing for quick entry and exit as well as fast scale-up and restructuring.
Reallocation from exiting firms to the frontier played a big role in the US.

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An exhibit shows a horizontal waterfall chart showing firm contribution to the national sample productivity growth in the United States, Germany, and the United Kingdom from 2011–19. The chart breaks down productivity growth into firm productivity effect and reallocation effect. Each country's contribution is further broken down by the source of the impact: contribute from the frontier, contribute from outside the frontier, transition to frontier, transition from frontier, entry, and exit. For the United States, the firm productivity effect contributed 1.2 percentage points to the national sample’s total productivity growth, while the reallocation effect contributed an additional 0.9 percentage points, resulting in 2.1 percentage points of total productivity growth. The sample size for the United States was 914 firms. Germany's total productivity growth was 0.2 percentage points, comprised of 0.3 percentage points from the reallocation effect and –0.1 from the firm productivity effect; its sample size was 2,970 firms. In the United Kingdom, total productivity growth was 0, with the reallocation effect contributing 0.2 percentage points and the firm productivity effect contributing –0.2; its sample size was 4,408 firms. A major takeaway from the exhibit is that reallocation from exiting firms to the frontier played a big role in the US.

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A new productivity growth playbook emerges

Business leaders and policymakers should focus on productivity growth because it is a win-win for all, and achieving it requires a micro-to-macro, firm-level approach. This research both builds on and diverges from the large body of work on productivity in important ways.

Firms boosting productivity deliver a win-win for employees, customers, shareholders, and economies

Firms rightfully focus on revenue, economic profit, and shareholder value, but they should also care about productivity growth for the following three reasons:

Firms with the highest productivity growth also had the strongest wage and profit growth.

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A bar chart displays the compound annual growth rate (CAGR) of productivity, nominal wages, and nominal profits per employee from 2011-19, categorized by firm type in Germany and the United Kingdom. The chart highlights that firms in the top quintile of productivity growth experienced significantly higher growth in both wages (7.8 percent) and profits (15.7 percent) compared to the average (2.8 and 2.3 percent, respectively). Conversely, firms in the bottom quintile showed negative growth across all three metrics (–6.3, –0.8, and –7.8 percent respectively). The data supports the assertion that higher productivity growth correlates with stronger wage and profit growth.

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Our findings prompt new ways of thinking on how to unlock productivity growth

Six shifts in the conventional wisdom on productivity growth emerge from our findings (Exhibit 7). Some of them challenge prevailing views—for example, the shift from seeing productivity generated through improvements within the broad swath of companies through the diffusion of practices to seeing productivity arising from the bursts of just a few firms. Others add renewed emphasis or nuance, such as the importance of dynamic reallocation mostly toward well-established leading firms as well as entries and exits.

Six shifts in thinking on productivity growth emerge.

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An exhibit presents six paradigm shifts in thinking about productivity growth, each accompanied by an illustration and an overarching question. The first shift highlights that productivity growth is driven by a few firms rather than a broad swath. The second focuses on the importance of incumbent improvers alongside superstars and disruptors. Thirdly, the need for bold action, and response instead of mere imitation is emphasized. The fourth shift highlights the importance of strategy, portfolio shifts, and value creation over efficiency. Fifth, the exhibit notes that scaling existing innovation is more crucial than creating new entrants. Finally, it emphasizes reallocation of resources to leading businesses as much as internal improvements. Each shift is accompanied by a corresponding overarching question probing the conditions necessary for success in each area.

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Each of the shifts in thinking raises the following critical questions for business and policy leaders:

  • A few firms driving productivity growth instead of the broad swath. Policies designed to boost productivity growth have tended to focus on a mix of foundational enablers, rooted in the view that a wide range of firms gradually enhance productivity. They also tend to include specific policies supporting smaller firms in the adoption of better practices. But the significant role of Standouts may call for an asymmetric approach that matches the asymmetric contributions of firms.25 In what sectors are there too few Standouts or too many Stragglers, and what can be done? What tailored approaches could help firms remain or become Standouts, and which barriers could be removed?
  • Incumbent improvers as much as superstars and disruptors. Our analysis suggests that there is a diversity of ways to become a Standout, and all are needed for national (or sector) productivity growth. The majority of Standouts are large incumbents achieving productivity gains over time (improvers) like Tesco and United Airlines. Only about 20 percent are scalers that lead from the front (these scalers could be most similar to superstars, which are often defined as firms with the greatest share of economic profit) like Amazon and Apple.26‘Superstars’: The dynamics of firms, sectors, and cities leading the global economy,” McKinsey Global Institute, October 2018, which defines superstar firms as the ones with the greatest share of economic profit; and David Autor et al., “The fall of the labor share and the rise of superstar firms,” The Quarterly Journal of Economics, volume 135, issue 2, May 2020. Some definitions of superstar firms are that they (1) have the largest revenue market share or profit pool share; (2) achieve the greatest gains in market share or marginal improvements in productivity; or (3) leverage their size to propel productivity growth, driving down marginal costs of expansion and gaining even more market share in the process. An additional 10 percent of Standouts are smaller disruptors (which are still far larger than any MSME) like Zalando. How can large incumbents remain agile and innovative enough to remain or become Standouts?
  • Bold action and response more than imitation. Some imitation and diffusion of best practices from leaders to laggards occur, but the real engine of productivity growth is bold, idiosyncratic strategic moves to which competitors then respond. To better shape or respond to newly emerging technologies and business models, what can firms do, and what is the role of policy? What talent strategies and educational policies can nurture technology and innovation capabilities as well as managerial leaders who can make bold strategic moves?
  • Strategy, portfolio shifts and value creation more than efficiency. Operational efficiency matters, but firm-level productivity growth largely comes from strategic moves that unlock more productive business models and portfolios, customer value, or innovation at scale. How can firms reinvent business models and customer value as they seek productivity advances from new technology, including artificial intelligence? Where and how can M&A play a role?
  • Scaling innovation more than creating new entrants. Innovation by young companies that then grow fills the funnel of future Standouts, but it is Standouts scaling innovations that power productivity growth in the medium term. Businesses need to have the right strategy and deploy at scale. What is the right policy balance between preventing excessive market concentration and encouraging leading firms that can move the needle for their home economies? Could there be more proactive approaches to support innovative MSMEs or startups that could scale and contribute to growth while triggering consolidation of others? How can businesses strengthen the capabilities and ecosystems needed to deploy innovation at scale?
  • Dynamic reallocation toward leading firms and business units as much as internal improvements. Firms increasing their productivity level matters for growth, but an equally important channel is the exit of unproductive firms and moves of employees (and capital as well as customers) from less productive to more productive enterprises. Within firms, too, shifting resources to higher-value activities is key. Can business leaders rethink their governance to allow decisive resource reallocation? What policies can support dynamic shifts in jobs to the most productive firms and help less productive ones turn around or restructure?

By looking through a firm-level lens with detailed case studies on the perennial issue of productivity, new insights and fresh ways of thinking about productivity growth have emerged. We hope that this research helps to advance understanding of productivity growth and suggests ways forward—and, certainly, areas for further debate and research.

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